Most Popular Shanghai Experiences

Not sure what is there to do in Shanghai or how to build a Shanghai itinerary?

Everything You Need to Know Before Your Shanghai Trip (FAQ)

1. Is Shanghai Pass an official and reliable ticket provider?

Yes. We are a Shanghai-based, officially authorized ticket service provider.


All tickets are real-name verified and directly connected to the attraction’s official system, ensuring authentic and valid entry.

2. How fast can I receive my ticket after payment?

Most tickets are issued instantly within minutes.


During peak holidays, our local customer service team processes orders in real time to ensure you can enter without delays.

3. Can I contact someone if I have problems at the attraction?

Absolutely. We offer 24/7 English-speaking local support.

If you face issues at the gate, we can communicate with the attraction directly and resolve it immediately.

4. Do I need a Chinese phone number to receive tickets?

No. Tickets are delivered through email or WhatsApp,

and we also guide you step-by-step on how to use them — no Chinese apps required.

5. What if my travel plan changes? Can I modify or cancel?

Many tickets support date changes.

For cancellations, policies vary by attraction — but we always try our best to help, and we respond within minutes.

6. Can I pay using international cards or PayPal?

Yes. We support international credit cards, PayPal, and other global payment options — no Chinese payment accounts needed.

7. I don’t know how to book with real names. Can you help?

Yes. We will prepare your booking manually and ensure your passport information is correctly submitted to the official system.

8. Is it safe to book Shanghai Disneyland or other major attractions through you?

Yes. We are a licensed ticket distributor. Every booking is secure, trackable, and confirmed directly with the official attraction.

9. Do I need to print the ticket?


No printing required.

Just show the QR code or passport at the entrance — we tell you exactly what to present for each attraction.